We learn your practice
We map your services, providers, hours, insurance language, appointment rules, and escalation preferences.
30-minute kickoffThe done-for-you AI front desk
FigoDesk answers every call, follows up on missed calls, and books patients directly into your schedule—24/7. We configure it all and get you live in 7 days.
The missed-call math
When the front desk is helping a patient, at lunch, or gone for the day, the next new-patient call often goes to the next practice on Google. Use your own numbers to see the monthly opportunity.
This is an adjustable estimate—not an industry average. Change each assumption to match your practice. FigoDesk’s job is to answer and work every call; actual bookings and revenue vary.
3 calls × 22 days × 35% × $450
How it works
No bot-builder, phone-tree maze, or software certification. We do the setup. Your team approves the details.
We map your services, providers, hours, insurance language, appointment rules, and escalation preferences.
30-minute kickoffWe configure call handling, schedule access, missed-call textback, scripts, safeguards, and handoff paths.
Days 1–6Your AI receptionist begins answering. We monitor calls, tune responses, and handle ongoing changes for you.
Day 7Straightforward pricing
One predictable monthly price. No usage calculator, per-minute overages, onboarding fee, or annual contract.
The complete core receptionist service at our early-adopter rate.
For practices ready to stop losing new patients to voicemail.
For practices that want the phones covered and the patient base working harder.
Essential and Growth are month-to-month. The founding rate is limited to the first 5 practices and locked for 12 months. Every plan can be canceled anytime; HIPAA-ready configuration and a BAA are included before launch.
Straight answers
FigoDesk is configured on HIPAA-eligible systems, with a Business Associate Agreement completed before launch. We design the call, text, scheduling, and escalation workflows around minimum-necessary data handling. Because compliance includes your practice’s policies and vendors too, we review the exact workflow with you during setup rather than handing you a generic checkbox.
Keep it. FigoDesk is a managed front-desk layer, not a demand that you replace your communications stack. We map your existing phone, texting, and scheduling workflow during kickoff, then configure the cleanest handoff. If a direct integration is not available for part of your stack, we show you the fallback before launch.
No. You give us a 30-minute kickoff and approve the finished call flows. We handle scripts, call routing, schedule rules, missed-call textback, testing, launch, and ongoing tuning. This is a done-for-you service—not another dashboard for your office manager to learn.
The voice is conversational, but we do not pretend it is a human. We configure it around your practice’s real language and test common patient scenarios before launch. If a patient needs clinical judgment, billing nuance, or a human, the call follows your escalation rules.
Your monthly price does not rise with call duration or normal call volume. We price the service around the outcome, so your team does not have to monitor a minute counter or worry about surprise overage invoices.
Yes. Both standard plans are month-to-month and can be canceled anytime. The founding rate is locked for 12 months, but you are not locked in.
See it on your practice
In 15 minutes, we’ll map where calls are getting lost, show the live patient experience, and tell you exactly what a 7-day setup would require.
No prep needed. No hard sell.
About us
Over more than 15 years working in healthcare, I kept seeing the same pattern: phones ringing nonstop, front desks stretched thin, and patients who were ready to book being lost to voicemail.
I bring more than 20 years of experience across business and IT, and those years inside healthcare showed me firsthand how easily this happens. Clinic teams are already helping patients in front of them, coordinating care, handling paperwork, and answering questions. Even a strong front desk can only handle so much at once.
Watching those missed calls turn into missed opportunities was frustrating because these were not patients a clinic needed to go find—they were patients the clinic had already earned.
That firsthand frustration is what led me to build FigoDesk: an AI front desk service that answers every call, books appointments, and follows up, so clinics can support their teams and stop losing patients they already earned.
Contact us
Email us with a question or tell us a little about your practice.
viral@figodesk.comNeed a quick answer? The on-site chat is the fastest way to get answers about FigoDesk, pricing, setup, and the founding offer.
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